This Unit Standard is intended for managers in all economic sectors. These managers would typically be second level managers such as heads of department, section heads or divisional heads, who may have more than one team reporting to them.

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TABLE OF CONTENT
MODULE 1: PRINCIPLES AND CONCEPTS OF EMOTIONAL INTELLIGENCE
 
MODULE 2: ANALYSE THE ROLE OF EMOTIONAL INTELLIGENCE IN RELATIONSHIPS
 
MODULE 3: ANALYSE THE IMPACT OF EMOTIONAL INTELLIGENCE ON INTERACTIONS
 
MODULE 4: EVALUATING OWN LEVEL OF EMOTIONAL INTELLIGENCE FOR DEVELOPMENT